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Vintagexi's Privacy Policy

​At VintageXI, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.

 

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Contact details – name, email address, delivery address, and phone number

  • Order information – details of your purchases and delivery preferences

  • Payment information – payments are processed securely by Stripe or PayPal. We do not store full card details

  • Website data – basic browsing data collected through cookies to improve your shopping experience

 

How We Use Your Data

We use your personal data to:

  • Process and deliver your orders

  • Provide delivery and order updates

  • Handle returns, complaints, and customer service requests

  • Send marketing emails only if you have given consent

  • Improve our website and overall customer experience

 

Who We Share Your Data With

We only share your information with third parties where necessary to provide our services, including:

  • Shipping partners (e.g. DHL, Royal Mail) for order delivery

  • Payment providers (Stripe, PayPal) to process payments and refunds

  • Email service providers (only if you have opted in to marketing)

We do not sell or share your personal data with third parties for their own marketing purposes.

 

Cookies

We use cookies to improve website functionality and user experience. You can disable cookies through your browser settings, however some features of the website may not work correctly if you do so.

 

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to your data

  • Request deletion of your data

  • Opt out of marketing emails at any time

To exercise these rights, please contact us via the contact form on our website.

 

Data Retention

We retain your personal data only for as long as necessary to fulfil orders and provide our services. Marketing data is retained until you unsubscribe.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact form on our website.

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